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Trust · Controls, reporting and scope

Security policy

EduByte handles learner accounts and credentials, so security is part of the product rather than a compliance checkbox. This page explains how to report a vulnerability and what we do with reports.

Last updated 13 October 2026
Current policy

This document describes EduByte’s current practices and commitments. It is reviewed periodically. For legal questions, contact legal@edubyte.tech.

01

Reporting a vulnerability

Email security@edubyte.tech with a description, reproduction steps and impact. Do not include real learner data, credentials or private keys. Please give us a reasonable window to investigate before public disclosure.

02

Scope and safe harbour

Good-faith research on EduByte-owned systems is welcome. Do not test against other learners’ accounts, attempt denial of service, use social engineering, or access data that is not yours. We will not pursue legal action for good-faith research that follows these rules, but this statement is not a waiver of any third-party rights.

03

Controls in place

Security is layered across the platform:

  • TLS in production, security headers on every response and rate limiting on verification and authentication.
  • Managed authentication with secure session cookies and email verification.
  • Deny-by-default row-level security, server-side policy checks and audit records for credential issuance and status changes.
  • Sandboxed, origin-isolated code preview with no access to application storage.
  • Issuer-controlled credential records with service-only writes, revocation history and append-only audit records.
  • Dependency review, protected deployment secrets and least-privilege service credentials.
04

Credential integrity

Issuance is server-authorized. Learners cannot create a credential by editing a page. Each credential has a random public identifier, an issuer-controlled record and a timestamped status history. Revocation requires a documented reason and is audited. Public verification never reports a credential as valid when the status service is unavailable.

05

What we do not claim

We do not claim that fraud is impossible or that the platform is “hacker-proof”. We design to make unauthorized issuance detectable, tampering evident and status changes visible. Identity assurance is stated explicitly on credentials where it applies.

06

Incident response

We maintain an incident response runbook with severity levels, an on-call owner and playbooks for credential key compromise, data exposure and service outage. If a key compromise affects issued credentials, we will rotate keys, publish new verification keys and communicate a reissuance plan.

07

Contact

Security: security@edubyte.tech. Credential operations: verify@edubyte.tech.

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Reporting a vulnerabilityScope and safe harbourControls in placeCredential integrityWhat we do not claimIncident responseContact

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